{"id":744,"date":"2025-09-17T01:19:25","date_gmt":"2025-09-17T01:19:25","guid":{"rendered":"https:\/\/legiergroup.info\/?page_id=744"},"modified":"2025-10-23T12:03:42","modified_gmt":"2025-10-23T12:03:42","slug":"ohrozeni-zakaznici","status":"publish","type":"page","link":"https:\/\/legiergroup.info\/cs\/gefaehrdete-kunden\/","title":{"rendered":"Ohro\u017een\u00ed z\u00e1kazn\u00edci"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"744\" class=\"elementor elementor-744\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c06e4f e-flex e-con-boxed e-con e-parent\" data-id=\"6c06e4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-620dc3e elementor-widget elementor-widget-text-editor\" data-id=\"620dc3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Ohro\u017een\u00ed z\u00e1kazn\u00edci<\/h1>\n<div><\/div>\n<strong>LEGIER Beteiligungs mbH<\/strong>\u00a0(d\u00e1le jen LEGIER) a jej\u00ed p\u0159idru\u017een\u00e9 zna\u010dky ScandicEstate, ScandicPay, ScandicTrust a ScandicTrade kladou velk\u00fd d\u016fraz na bezpe\u010dnost a pohodu sv\u00fdch z\u00e1kazn\u00edk\u016f. Na\u0161\u00edm c\u00edlem je zajistit, aby v\u0161ichni z\u00e1kazn\u00edci, zejm\u00e9na ti, kte\u0159\u00ed jsou vzhledem k osobn\u00ed situaci pova\u017eov\u00e1ni za zraniteln\u00e9, m\u011bli odpov\u00eddaj\u00edc\u00ed podporu a ochranu.\n\n&nbsp;\n<h2>Co je to zraniteln\u00fd z\u00e1kazn\u00edk?<\/h2>\n<div><\/div>\nZraniteln\u00fd z\u00e1kazn\u00edk je osoba, jej\u00ed\u017e rozhodov\u00e1n\u00ed a zapojen\u00ed do finan\u010dn\u00edch slu\u017eeb by mohlo b\u00fdt nep\u0159\u00edzniv\u011b ovlivn\u011bno osobn\u00ed situac\u00ed. Tyto okolnosti mohou znamenat, \u017ee potenci\u00e1ln\u00ed nep\u0159\u00edzniv\u00e9 d\u016fsledky pro zraniteln\u00e9 z\u00e1kazn\u00edky jsou z\u00e1va\u017en\u011bj\u0161\u00ed ne\u017e pro jin\u00e9, nezraniteln\u00e9 z\u00e1kazn\u00edky.\n\n&nbsp;\n<h2>Jak\u00e9 faktory mohou p\u0159isp\u011bt k ohro\u017een\u00ed z\u00e1kazn\u00edka?<\/h2>\n<div><\/div>\n<ul>\n \t<li><strong>Zdrav\u00ed:<\/strong>\u00a0T\u011blesn\u00e9 nebo du\u0161evn\u00ed posti\u017een\u00ed nebo nemoci, kter\u00e9 omezuj\u00ed schopnost vykon\u00e1vat ka\u017edodenn\u00ed \u010dinnosti.<\/li>\n \t<li><strong>\u017divotn\u00ed ud\u00e1losti:<\/strong>\u00a0V\u00fdznamn\u00e9 ud\u00e1losti, jako je ztr\u00e1ta bl\u00edzk\u00e9 osoby, ztr\u00e1ta zam\u011bstn\u00e1n\u00ed nebo rozpad vztahu.<\/li>\n \t<li><strong>Odolnost:<\/strong>\u00a0N\u00edzk\u00e1 schopnost vyrovnat se s finan\u010dn\u00edmi nebo emocion\u00e1ln\u00edmi ot\u0159esy.<\/li>\n \t<li><strong>V\u00fdkonnost:<\/strong>\u00a0Nedostatek znalost\u00ed ve finan\u010dn\u00edch z\u00e1le\u017eitostech, n\u00edzk\u00e1 d\u016fv\u011bra v zach\u00e1zen\u00ed s pen\u011bzi nebo omezen\u00e9 dovednosti, jako je gramotnost nebo digit\u00e1ln\u00ed dovednosti.<\/li>\n<\/ul>\n<h2><\/h2>\n<h2>Jak m\u016f\u017ee nebezpe\u010d\u00ed ovlivnit z\u00e1kazn\u00edky?<\/h2>\n<div><\/div>\n<ul>\n \t<li><strong>Technologick\u00e1 omezen\u00ed:<\/strong>\u00a0Star\u0161\u00ed z\u00e1kazn\u00edci mohou m\u00edt pot\u00ed\u017ee s pou\u017e\u00edv\u00e1n\u00edm na\u0161ich investi\u010dn\u00edch platforem kv\u016fli nedostatku technick\u00fdch dovednost\u00ed.<\/li>\n \t<li><strong>Ment\u00e1ln\u00ed v\u00fdkonnost:<\/strong>\u00a0Omezen\u00e9 du\u0161evn\u00ed schopnosti mohou v\u00e9st k chybn\u00fdm rozhodnut\u00edm, zejm\u00e9na u vysoce rizikov\u00fdch finan\u010dn\u00edch produkt\u016f.<\/li>\n \t<li><strong>Emocion\u00e1ln\u00ed rozhodnut\u00ed:<\/strong>\u00a0N\u011bkter\u00e9 ud\u00e1losti nebo vlastnosti mohou v\u00e9st k impulzivn\u00edm nebo emocion\u00e1ln\u011b motivovan\u00fdm investi\u010dn\u00edm rozhodnut\u00edm, jako nap\u0159.\n<ul>\n \t<li>N\u00e1hl\u00e1 diagn\u00f3za z\u00e1va\u017en\u00e9ho onemocn\u011bn\u00ed u z\u00e1kazn\u00edka nebo \u010dlena rodiny.<\/li>\n \t<li>Finan\u010dn\u00ed nouzov\u00e9 situace.<\/li>\n \t<li>zdravotn\u00ed probl\u00e9my souvisej\u00edc\u00ed se z\u00e1vislost\u00ed (nap\u0159. z\u00e1vislost na hazardn\u00edch hr\u00e1ch nebo nutkav\u00e9 chov\u00e1n\u00ed).<\/li>\n \t<li>Du\u0161evn\u00ed onemocn\u011bn\u00ed, jako jsou deprese, \u00fazkost nebo sebevra\u017eedn\u00e9 my\u0161lenky.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div><\/div>\n<h2>Jak spole\u010dnost LEGIER a zna\u010dky spojen\u00e9 s LEGIER podporuj\u00ed zraniteln\u00e9 z\u00e1kazn\u00edky?<\/h2>\n<div><\/div>\nPokud se domn\u00edv\u00e1te, \u017ee jste ohro\u017eeni, informujte n\u00e1s co nejd\u0159\u00edve. Proto\u017ee mnoh\u00e9 z t\u011bchto znak\u016f nejsou zjevn\u011b rozpoznateln\u00e9, spol\u00e9h\u00e1me na va\u0161i otev\u0159enost. Kontaktujte n\u00e1s pros\u00edm otev\u0159en\u00edm ticketu prost\u0159ednictv\u00edm na\u0161eho z\u00e1kaznick\u00e9ho servisu. Abychom p\u0159ede\u0161li prodlev\u00e1m, pros\u00edme v\u00e1s, abyste nevytv\u00e1\u0159eli v\u00edce tiket\u016f pro stejn\u00fd probl\u00e9m. N\u00e1\u0161 t\u00fdm v\u00e1\u0161 dotaz neprodlen\u011b zpracuje.\n\n<img decoding=\"async\" class=\"gold_image\" src=\"https:\/\/legiergroup.info\/wp-content\/uploads\/2025\/10\/gefahrdete_kunden.jpg\" width=\"100%\" \/>\n<h2><\/h2>\n<h2><span style=\"color: inherit; font-family: inherit;\">Kroky, kter\u00e9 podnik\u00e1me v reakci na odhalen\u00ed z\u00e1kazn\u00edka<\/span><\/h2>\n<div><span style=\"color: inherit; font-family: inherit;\">\u00a0<\/span><\/div>\nSpole\u010dnost LEGIER m\u00e1 jasn\u011b definovan\u00e9 z\u00e1sady a postupy pro jedn\u00e1n\u00ed se zraniteln\u00fdmi z\u00e1kazn\u00edky. Proto\u017ee ka\u017ed\u00e1 situace je jedine\u010dn\u00e1, uplat\u0148ujeme individu\u00e1ln\u00ed p\u0159\u00edstup na z\u00e1klad\u011b konkr\u00e9tn\u00edch okolnost\u00ed. Mezi na\u0161e obecn\u00e9 z\u00e1sady pat\u0159\u00ed:\n<ul>\n \t<li><strong>Individu\u00e1ln\u00ed posouzen\u00ed:<\/strong>\u00a0Komunikaci a podporu p\u0159izp\u016fsobujeme pot\u0159eb\u00e1m zraniteln\u00fdch z\u00e1kazn\u00edk\u016f.<\/li>\n \t<li><strong>Nebezpe\u010d\u00ed jako podm\u00ednka:<\/strong>\u00a0Uv\u011bdomujeme si, \u017ee expozice m\u016f\u017ee b\u00fdt do\u010dasn\u00e1 a \u017ee ne v\u0161ichni z\u00e1kazn\u00edci jsou posti\u017eeni stejn\u011b.<\/li>\n \t<li><strong>Up\u0159ednost\u0148ov\u00e1n\u00ed pohody:<\/strong>\u00a0Blaho v\u0161ech ohro\u017een\u00fdch osob je na\u0161\u00ed prioritou. Ke ka\u017ed\u00e9mu z\u00e1kazn\u00edkovi p\u0159istupujeme individu\u00e1ln\u011b a podle jeho pot\u0159eb.<\/li>\n \t<li><strong>Monitorov\u00e1n\u00ed a podpora:<\/strong>\u00a0Zji\u0161\u0165ujeme, jak riziko ovliv\u0148uje vyu\u017e\u00edv\u00e1n\u00ed na\u0161ich slu\u017eeb, a v p\u0159\u00edpad\u011b pot\u0159eby nab\u00edz\u00edme podporu.<\/li>\n<\/ul>\n<div><\/div>\n<div><\/div>\nPokud nem\u016f\u017eeme zajistit, aby se zraniteln\u00fdm z\u00e1kazn\u00edkem bylo zach\u00e1zeno spravedliv\u011b, vyhrazujeme si pr\u00e1vo obchodn\u00ed vztah neuzav\u0159\u00edt. N\u00e1sledn\u011b zve\u0159ejn\u011bn\u00e9 informace o zranitelnosti mohou tak\u00e9 v\u00e9st k vylou\u010den\u00ed ze st\u00e1vaj\u00edc\u00edho vztahu, zejm\u00e9na pokud nebyly okam\u017eit\u011b rozpoznateln\u00e9. N\u011bkter\u00e9 zranitelnosti (nap\u0159. v\u011bk) jsou z\u0159ejm\u011bj\u0161\u00ed ne\u017e jin\u00e9 a my nejsme povinni aktivn\u011b vyhled\u00e1vat m\u00e9n\u011b viditeln\u00e9 zranitelnosti.\n\n&nbsp;\n<h2>Kde m\u016f\u017eete po\u017e\u00e1dat o dal\u0161\u00ed pomoc?<\/h2>\n<div><\/div>\nZraniteln\u00ed z\u00e1kazn\u00edci se mohou obr\u00e1tit na n\u00e1sleduj\u00edc\u00ed organizace, kter\u00e9 jim poskytnou dal\u0161\u00ed podporu:\n<ul>\n \t<li><strong>Samarit\u00e1ni:<\/strong>\u00a0Podpora pro osoby se sebevra\u017eedn\u00fdmi my\u0161lenkami, depres\u00ed nebo \u00fazkost\u00ed.<\/li>\n \t<li><strong>MoneyHelper:<\/strong>\u00a0Finan\u010dn\u00ed poradenstv\u00ed na moneyhelper.org.uk.<\/li>\n \t<li><strong>Poradenstv\u00ed pro ob\u010dany:<\/strong>\u00a0Obecn\u00e9 poradenstv\u00ed na str\u00e1nk\u00e1ch b\u00fcrgerberatung.de.<\/li>\n \t<li><strong>N\u00e1rodn\u00ed dluhov\u00e1 linka:<\/strong>\u00a0Pomoc s dluhy na str\u00e1nk\u00e1ch nationale-schuldnerhilfe.de.<\/li>\n \t<li><strong>Zm\u011bna kroku:<\/strong>\u00a0Podpora p\u0159i finan\u010dn\u00edch probl\u00e9mech na stepchange.org.<\/li>\n \t<li><strong>Nadace pro du\u0161evn\u00ed zdrav\u00ed:<\/strong>\u00a0Zdroje na stiftung-psychische-gesundheit.de.<\/li>\n \t<li><strong>MYSL:<\/strong>\u00a0Du\u0161evn\u00ed zdrav\u00ed na str\u00e1nk\u00e1ch mind.org.uk.<\/li>\n \t<li><strong>Alzheimerova spole\u010dnost:<\/strong>\u00a0Podpora p\u0159i demenci na deutsche-alzheimer.de.<\/li>\n \t<li><strong>Kr\u00e1lovsk\u00fd n\u00e1rodn\u00ed institut nevidom\u00fdch (RNIB):<\/strong>\u00a0Pomoc pro zrakov\u011b posti\u017een\u00e9 na str\u00e1nk\u00e1ch rnib.org.uk.<\/li>\n \t<li><strong>Akce proti ztr\u00e1t\u011b sluchu (RNID):<\/strong>\u00a0Podpora p\u0159i ztr\u00e1t\u011b sluchu na str\u00e1nk\u00e1ch rnid.org.uk.<\/li>\n<\/ul>\n<div><\/div>\n<div><\/div>\n<strong>Ve spole\u010dnosti LEGIER se sna\u017e\u00edme st\u00e1t p\u0159i na\u0161ich z\u00e1kazn\u00edc\u00edch v ka\u017ed\u00e9 situaci a poskytovat jim tu nejlep\u0161\u00ed mo\u017enou podporu, proto\u017ee vy jako z\u00e1kazn\u00edci jste pro n\u00e1s d\u016fle\u017eit\u00ed a jen spole\u010dn\u011b jsme siln\u00ed.<\/strong>\n<div id=\"accessibility-panel\" class=\"card shadow bottom-0 end-0 mb-3 mt-3 p-2 z-3\"><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Gef\u00e4hrdete Kunden LEGIER Beteiligungs mbH\u00a0(im Folgenden LEGIER genannt) und ihre verbundenen Marken ScandicEstate, ScandicPay, ScandicTrust und ScandicTrade legen gro\u00dfen Wert auf die Sicherheit und das Wohlergehen ihrer Kunden. Unser Ziel ist es, sicherzustellen, dass alle Kunden, insbesondere diejenigen, die aufgrund pers\u00f6nlicher Umst\u00e4nde als gef\u00e4hrdet gelten, angemessen unterst\u00fctzt und gesch\u00fctzt werden. &nbsp; Was ist ein gef\u00e4hrdeter [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-744","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/legiergroup.info\/cs\/wp-json\/wp\/v2\/pages\/744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/legiergroup.info\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/legiergroup.info\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/legiergroup.info\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/legiergroup.info\/cs\/wp-json\/wp\/v2\/comments?post=744"}],"version-history":[{"count":14,"href":"https:\/\/legiergroup.info\/cs\/wp-json\/wp\/v2\/pages\/744\/revisions"}],"predecessor-version":[{"id":1949,"href":"https:\/\/legiergroup.info\/cs\/wp-json\/wp\/v2\/pages\/744\/revisions\/1949"}],"wp:attachment":[{"href":"https:\/\/legiergroup.info\/cs\/wp-json\/wp\/v2\/media?parent=744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}